Question: Do I need to set up an account to place an order with Humphreys of Henley?
Answer: No. Setting up an account makes your experience more informative, quicker and easier next time you shop. But you can also place your order as a guest user without setting an account up.
Question: What payment methods do you accept?
Answer: You can pay online or by telephone using any Visa, MasterCard, American Express or Maestro debit or credit card. We do accept cheques for orders by telephone and will dispatch your product when the cheque has cleared.
Question: Is it safe to use my credit card online with Humphreys of Henley?
Answer: Yes. Humphreys of Henley is committed to protecting your security and privacy. We know that when you shop online, you want to know that your name, address, credit card details and other personal information is kept safe and secure, and we are compliant to the Payment Card Industry Data Security Standard (PCI DSS) Certification.
Question: Do I need to re-enter my credit card details when I add a new address? If so, why?
Answer: Yes. This protects you if someone guesses your password and tries to place an order using your account, they will be unable to do so to any address other than those you have already saved. We hope you understand that this is a valuable precaution designed to protect your personal information
Question: How can I remove saved credit card details from the Humphreys of Henley website?
Answer: You can remove saved credit cards details by simply logging into your account and clicking the ‘remove’ link next to the relevant card entry.
Question: Is my personal information kept private?
Question: What are cookies? Should I be worried about them?
Question: What is a wish list?
Answer: A wish list is a list of items that interest you for purchase at a later date. You can organise items on your wish list into sub-lists, share it with friends and shop for items on the list whenever you like. You can also search for and access your friends’ wish lists to buy them the perfect spirits gift for a special occasion. And, if you’d like, your friends can also search for your wish list, so it’s worth having one! Question: How do I create a wish list? Answer: To create a wish list, you’ll need to set up an account with Humphreys of Henley and log into it. When browsing products, simply tick the ‘add to wish list’ option. You can also see your wish list by clicking on the left hand navigation bar.
Question: Can I share my wish list?
Answer: Yes. You can choose to share your wish list with others by making it public and letting them search for it using your email address.